A person is defined by their values, actions and behaviours. Trustworthy, humble, polite and respectful, listens, open, polite and calm communicator, timely and right actions.

These simple words are our professional experience with Robert Urquhart from Tourism Brokers. We would now also add the word “friend”.

We felt immediately comfortable and an instant personal rapport with Robert when we first met and interviewed him in January 2023. We were at the end of an extensive search to find the best Agent and organisation possible to help us sell our beautiful accommodation business Wanderers Retreat.

“Your not buying the Hilton” were the words a friend said to us during the conduct of our due diligence when we originally purchased the business. For us at that time, the magnitude of the decision was like buying the Hilton. The importance to us of the decision was well beyond a financial one. It was a life decision that subsequently has proven to be a great one.

Selling and the choice of the right Agent was now as equally as important. Safe, professional, trustworthy hands were needed. Selling a business is challenging commercially and emotionally. It is so important to realise in the sale the commercial value that you have personally invested in time, dollars, effort and passion. We had been down this path previously, having recognised we had made a misstep in the choice of agency, lessons learned and subsequently chosen to walk away.

Choosing Robert Urquhart and Tourism Brokers, this time, proved to be the best decision.

The sales process is prolonged, we anticipated up to 2 years as possible. It can be a roller coaster if not well managed.

Thank you to Robert and Tourism Brokers. From engaging them, through to advertising, offers, signing a contract, due diligence, and settlement was completed in just 8 months. Importantly we realised our targeted sale value. The process had its challenges and we are so grateful when we reflect back on the journey and Robert's sound, experienced hand and guidance.

Our advice. Talk to Robert Urquhart from Tourism Brokers when you are looking for your Agent to assist you in the buying or selling of your Hotel.

Barry and Vivienne Jeppesen

Wanderers Retreat Pty Ltd (Previous owners)
Now retired